Vivian Bright is the Chief Development Officer and a managing partner of Performance Solutions by Design. As a certified Performance Consultant, Vivian focuses her efforts on assisting clients in their discovery of purpose, foundational values and a strategy for a sustainable culture of service excellence.
Vivian worked her way through several leadership roles with The Ritz-Carlton Hotel Company, LLC from Quality Assurance Manager to Corporate Director of Training & Organizational Effectiveness. Vivian was instrumental in the development and growth of the company's Leadership Center which offers learning and education to the internal leadership body as well as to outside organizations interested in benchmarking opportunities. Additionally, she was instrumental in the career-pathing of over fifty domestic and international training and development personnel.
She has created a new employee orientation development process that has become known as "Best in Class" and has created a property opening/training process that has been proving to increase the productivity of new employees. Vivian plays an instrumental role in the development and continuous improvement of the intellectual property of Performance Solution by Design. She joined the training innovations team of Executrack, Inc. in September 2006 and is also a Certified Facilitator for The FranklinCovey Organization for leadership development as well as the Emory Corporate Learning.
Vivian is uniquely talented to help organizations close the gap between knowing and doing to achieve organizational alignment and bottom-line results. She has provided keynote presentations to thousands of people from various industries ranging from healthcare or government to hospitality or manufacturing. She has the ability to relate to her audience regardless of the composition or size.
Vivian holds a B.S. in Business Administration from Winthrop University, with a concentration in Computer Science. She is an active member of the American Society of Training & Development and enjoys outreach work within her community. She and her husband currently reside in Atlanta, Georgia with their three sons.
Dana Brownlee brings high-impact, results-oriented professional development training and consulting services to the marketplace. Dana has consulted and offered training to Fortune 500 companies representing various industries including media and entertainment, telecommunications, non-profit, sports, e-business retail, and automotives.
As a management consultant with both IBM Consulting and EMC Corporation, Dana has provided expertise and operational results in the areas of business process reengineering, workflow analysis and redesign, quality standards development, meeting facilitation, team building, and business strategy development for numerous external clients. Prior to her career as a management consultant, Dana was a manager with AT&T focused primarily on helping engineering organizations improve their processes and develop business metrics.
Dana possesses an impressive array of credentials, including IBM Business Transformation consulting certification, Project Management Professional, Six Sigma certification, and MBTI (Myers Briggs Type Indicator) qualification. She is active in several professional organizations including The American Society for Training and Development, The Project Management Institute, International Association of Facilitators, and The Association for Psychological Type.
Dana's academic background includes a Bachelor of Science in Mathematics from Spelman College, a Bachelor of Industrial Engineering from Georgia Tech, and a Master of Business Administration from Emory University.
For 35-plus years, Steve Clements taught, wrote, conceptualized, directed, produced and even testified on all aspects of media ranging from network broadcast to video to "live" production in a glass-bowl Disney studio. In these capacities, he managed staffs ranging from 4 to 150, and prepared professionals and celebrities to talk to their various publics. After years of devoting himself exclusively to producing, directing and writing for national broadcast, cable and video, Steve relocated to Atlanta to train and teach.
Steve taught at colleges and high schools in New York, while writing and performing both Off-Broadway and in clubs. These experiences were the segue to his becoming a situation comedy writer for Welcome Back, Kotter and Three's Company, and a writer for the classic talk/variety series starring Dinah Shore. He soon became co-creator of the pioneer women's magazine show, Hour Magazine, and spent a year training Gary Collins as the talk show's host. He was nominated for six Emmy awards, and has trained dozen of experts to greet national audiences. He was also responsible for reviving the now iconic version of Mickey Mouse Club for The Disney Channel, bringing a new design to a format previously rooted in the 1950s program to fit the musical sounds, pacing and comedy of a new generation. His programming attained a hit status that helped make the Disney Channel the only pay cable network to double in growth during that time and earned him three CableAce nominations.
Now, in addition to training, Steve sits as Cree-Walker Distinguished Professor of Television & Communications at Augusta State University where he teaches communications for managers to MBA candidates. He also participates as a member of the board of directors for the Independent Media Artists of Georgia, Etc., the Southeast's promoter of individual expression through film and sponsor of the Atlanta Film Festival, and serves as an accredited trial witness in the field of Video/Communications.
As a member of the Executive Speak/Write team of oral and written communications trainers, Steve translates his experience into a unique training approach that takes the anxiety out of verbal interactions. Throughout, he individualizes training to suit each person's strengths, videotapes participants for coaching, and provides "gentle" methods of critique to elicit demonstrable progress by day's end.
For over 20 years, Nancy has demonstrated the ability to contribute to strategic goals and operating results of companies as a human resources generalist. Before starting her own consulting practice, she was Vice President Human Resources for a Fortune 500 Insurance Company where she restructured the company's recruiting and training programs as well as developed and implemented a new wage and salary administration program and competency based performance management system. In addition, Nancy was an officer of this company.
Prior to that she was the Director of Human Resources with the largest restaurant franchise in Georgia overseeing all legal and labor relations, including the successful resolution of all EEOC, wage and hour compliance, and OSHA claims. She has also served as the Manager of Human Resources for a financial service company where she was responsible for restructuring their benefits program resulting in first year savings of over $50,000.
As Employee Relations and Employment Manager for one of the nation's largest public real estate organizations, she installed a new HRIS system as well as developed employee handbooks, orientation manuals and policy and procedure manuals reducing turnover by over 50%. Finally, as Manager of Employee Benefits and Services for one of country's largest hotel and real estate firms, she developed and managed corporate and field programs for 400 locations in 42 states.
Nancy is accomplished in handling a variety of projects in a high pressured, high profile environment. She is an effective communicator within all levels of the organization. She has a quick and analytical mind with a facility for solving problems to contribute to the bottom line.
For 30 years, Claudia Coplon developed strategic communications that effectively convey a company's message. Today, she uses her expertise to train professionals in generating concise, relationship-building written communications. Her non-threatening, humorous corporate training programs help professionals overcome life-long phobias and poor writing habits.
Claudia's expertise is based on having developed, organized, coordinated, and prepared written materials and public relations programs for companies in public and private sectors. As a writer, her credits are voluminous. She has ghost authored articles, position papers, and correspondence for senior management; edited/rewritten model policies and procedures to accredit correctional facilities in the United States and Canada; and served as managing editor on two coffee table books. She held editorial responsibility for newsletters disseminated by one of the original "Big Five"accounting firms to technology and manufacturing companies, prepared lesson plans and training manuals for a national fast food enterprise, wrote catalogue entries for the international launch of CD-ROM offerings, prepared annual reports for profit and non-profit groups, and edited an evolving diplomatic magazine.
In her public relations roles, Claudia designed, developed and orchestrated communications programs to many kinds of market groups. These public relations campaigns included extensive community relations programs such as one conducted to facilitate the acquisition of a medical system and another to ease acceptance of a gold mine project in an historical Nevada town.
Her success is due an ability to make clients comfortable and effective within the style and verbiage essential to their particular industry—an approach that has already benefited numerous Emory Corporate Learning clients over the years. Additionally, she teaches quarterly open enrollment classes at Emory Continuing Education.
When training, Claudia works from the basics forward, using real business scenarios and examples to teach participants to use the written word to build relationships with their audiences, followed by practice, practice, practice. As president and owner of Executive Speak/Write, an oral and written communications training company, Claudia's combination of writing skills and business savvy can help professionals overcome any writing challenge.
Greg Creech provides unique education using comedy, music, and experience to create a productive and unforgettable learning experience. He served in Corporate America as an administrative professional, office manager, human resources and compensation manager, operations manager, sales and sales support, information application manager and a host of other positions for seventeen years. He began his own company in 1998 providing education, entertainment, and technical services to companies across the nation and specifically to Emory Corporate Learning.
Greg enhances education through his 20+ years in working with Microsoft Office products and he is certified in the Microsoft Office Suite. He has attained Master Educator status with Microsoft and has various technical and education certifications, including CompTIA’s A+ System Technician and Certified Technical Trainer. His experience with the Microsoft Office Suite and passion for managers and associates to become more productive while using the suite prompted him to write his own materials geared toward the corporate, nonprofit, government, and education worlds. His books and presentations are written and presented using the Office Suite functionally creating more productive clients, higher retention rates, and relevancy to job needs.
As a professional pianist and humorist, Greg uses his artistic talents to demonstrate and reinforce technical skill learning. With a combination of humor, music, and relevancy to job positions, students have higher interest, attention, and retention rates compared to traditional teaching methods and styles. His humorours and musical presentations include technical presentations, humor in the workplace, work and life balancing, and stress management.
Greg's leadership positions include his status as elected City Council member. He was the President of his Neighborhood Association for 18 months, President and Co-Chair of the Diversity and Business Resource Groups, and led care teams for his church. He has won acting and comedy awards, civic volunteer and community awards, and recently the University Continuing Education Association named Greg the 2007 Southern Region Instructor for Non-Credit programs for Emory University. Greg is a member of the International Association of Administrative Professionals, Society for Human Resources Management, American Society of Training and Development, and the National Speaker's Association.
Dr. Gary Cruze is an educator and training professional who is passionate about personal and professional development. He has more than 30 years' experience in higher education, human resource development and corporate learning. He believes that we all have inspired strengths and gifts that we should maximize in our life's work.
He has held multiple university administrative positions and faculty appointments at both public and private institutions. He has provided leadership in numerous areas including academic affairs, student retention, university relations, marketing, executive education, facilities management, student affairs, and career services. As a faculty member, his areas of expertise included management and leadership, organizational design and strategies, marketing theory and practices, human resource development and career planning.
Gary also managed corporate learning for an engineering & technology Fortune 100 company for 10 years. He and his staff provided a full range of services and offerings for the 9,500 employee organization including needs assessments, curriculum design, conducting training programs, program assessment, and organizational development. He also provided coaching services for all levels of management. His priority was to align all programs with the corporation's business goals and strategies.
Gary has conducted hundreds of employee training programs in such areas as improving interpersonal effectiveness, time management, leadership development for managers and high potential employees, effective oral & written presentations, delegating, career planning, train-the-trainer, motivation and dealing with difficult people.
Gary earned a Bachelor's degree in journalism & public relations and an MBA from Northern Arizona University. His doctorate is in adult and higher education from Arizona State University and his dissertation work focused on developing leadership skills in multiple settings. He continues to pursue personal and professional development through national and local memberships in ASTD and SHRM.
Originally from Gloucestershire England, Paul served in the Royal Air Force as an Electronics Engineer. After the first gulf war, Paul left the military to pursue a successful career selling PCs and software.
Moving to the USA in 1992, Paul became a software trainer, initially specializing in spreadsheets and databases, and then programming in Visual Basic and database application development.
Paul has worked on over sixty successful application development projects and taught over five-hundred training classes, including the Microsoft Certified Solution Developer classes.
Paul graduated from RAF Cosford, UK in 1988 with a degree in Electronic Engineering. He is a CompTIA Certified Technical Trainer, Microsoft Certified Solution Developer and is MCP certified in Visual Basic, Access and SQL Server.
Donna has worked as a programmer, trainer, and Microsoft Access developer and has over 30 years of experience in adult education. After her graduation from the University of Pittsburgh in 1971, she worked as a programmer for 6 years.
Since 1984, she has been involved in adult education starting her training career with Texas Instruments. Donna has taught at several organizations through Emory Corporate Learning. While living in Jacksonville, Florida she worked with CSX Corporation as an Access Developer. Additionally, Donna is certified as an Expert Microsoft Office User Specialist in Access and Excel. She has recently received her certification as a CompTIA CTT+ professional.
Vicki Flier Hudson provides customized, real-world training programs in intercultural communication, multicultural team building, and international business skills to corporations, aid organizations, and educators. She gains her extensive business experience and presentation competence from nine years in the medical diagnostics industry, of which five years were spent as a corporate training specialist.
Previously, in her home of Atlanta, Georgia, Vicki supervised and conducted training for international and domestic Customer Service and Distribution for Immucor, Inc., a worldwide blood bank automation company with affiliates throughout Europe. She completed needs assessments for Immucor Europe and assisted staff in adapting to US centralized systems. Adding to her global experience, Vicki designed and co-facilitated a training program for Immucor Germany's conversion to US based software and workflow. Working with executives from the U.S., Britain, Germany and Spain, she helped lead the affiliate through a successful transition. She authored training manuals and curricula used for international Customer Service training and provided software instruction in the US as needed for executives from the European Union.
In the past, Vicki has lived in Nepal and worked in Germany, India and Thailand. She has traveled in several countries including Austria, Belgium, Czech Republic, England, Greece, Israel, Jordan, and Mexico. She developed and facilitated a conversational English language program for the medical staff at the government psychiatric hospital of Bangkok, Thailand, and served as a volunteer at their affiliated low-income clinic.
Vicki is a trainer for Prudential Global Workforce Development and a part time faculty member at the University of Georgia and Kennesaw State University. Vicki is also the founder/president of Highroad Presentations.
Born in Worcester, Massachusetts, Vicki holds an honors degree in English from the University of California, Santa Barbara. She speaks English, her native language, and has also studied Spanish, Thai, Hindi, Nepali and French.
She is an active member of the Society for Intercultural Education, Training, and Research (SIETAR), The Southern Center for International Studies, and the International Business Women's Network.
Nancy Green is a training professional who is passionate about providing professional development that helps people succeed in the workplace and beyond. She has almost 20 years of experience working with Fortune 500 companies across many industries. She believes that most professionals want to meet expectations; they just need the right skills, knowledge, tools, motivation, clear expectations, and supportive environment.
Nancy began her career at Goldman Sachs in New York City and London where she worked as an internal consultant. As such, she helped diagnose performance issues, identify solutions, and work with external providers to fulfill their needs. Upon moving to Atlanta, she joined the consulting firm The Center for Effective Performance (CEP). Sole publisher of industry guru Robert F. Mager’s work, CEP helps clients identify when training is the right solution and, more importantly, when it is not. While there, Nancy had the opportunity to work with clients across the hospitality, retail, security, and pharmaceutical industries.
In 1999, Nancy came to Emory’s Goizueta Business School for her MBA. She wanted to be able to consult with senior management to help get professional development a seat at the strategic table. Upon graduating, Nancy joined past colleagues as a partner in the consulting firm --, inc., which helps its Fortune 100 clients integrate performance improvement initiatives into the organizational fabric and culture. They help define business processes, develop incentive systems, clarify and communicate performance expectations, and develop and implement learning strategies that include on-line, classroom and blended training solutions. They have also worked with several companies to establish corporate universities.
Nancy earned her BA in Psychology from the University of Massachusetts, Amherst. In 2005 she served as the Chair of the Awards of Excellence Committee for the International Society for Performance Improvement. Nancy is an accomplished speaker at local, regional, and international conferences.
Theo Gilbert-Jamison is the author of the book, The Six Principles of Service Excellence. She is also Chief Executive Officer and Managing Partner of Performance Solutions by Design, an elite performance consulting firm that caters to luxury and premium brands with an emphasis on creating the ultimate customer experience.
As the creative force behind the innovative concepts and methodologies utilized by Performance Solutions by Design, Theo is a highly sought after speaker and consultant to senior executives in high profile organizations. Under her leadership, Performance Solutions by Design assists organizations, great and small, in driving and sustaining a culture of service, performance, and operational excellence by helping them identify and overcome those barriers that prevent achieving world-class recognition in customer service and profitability.
Prior to launching Performance Solutions by Design in 2003, Theo Gilbert-Jamison was Vice President of Training & Organizational Effectiveness for the Ritz-Carlton Hotel Company, L.L.C. During a 17-year career with The Ritz-Carlton, she oversaw the daily operations of The Ritz Carlton Leadership Center and was also responsible for the company's worldwide training and development initiatives.
Today, Theo works closely with a diverse group of organizations, ranging from automotive, legal and financial services, to education, hospitality, healthcare, professional golf and home building. She recently co-authored a new book with her business partner Vivian Bright, titled The Leadership Book of Numbers, and is also currently working on her third book, Becoming a Level Three Organization, scheduled to be published in 2009.
Soumaya Khalifa is President of Khalifa Consulting. Soumaya is a seasoned diversity and leadership consultant. She has over 20 years of experience with Fortune 100 companies, government and non-profit organizations and holds an MBA from Georgia State University in Human Resources. Soumaya's passion is working with organizations to build their business case for diversity which leads to attracting, retaining and developing talent in their organization and reaching new emerging markets. Her area of concentration is cultural competency training in working with Arabs and Muslims. Soumaya's diversity training ranges from company-wide training curriculum to less formal lunch and learns.
Her work includes designing and delivering training, developing and implementing HR strategy, and leading teams on projects.
In addition to her strong background and experience in Diversity and Human Resources, Soumaya is also a certified Organization Development professional. She has worked with organizations on such topics as strategy development, change management, and organization alignment.
Soumaya is a board member of Kids4 Peace, Board member and Secretary of the Atlanta Interfaith Broadcasters and a Vice-President of the Anti-Prejudice Consortium. She is a member of the Atlanta Diversity Managers Affinity Group - ADMAG. Soumaya is a member of the Atlanta FBI Multi-Cultural Advisory Committee and Executive Director of the Islamic Speakers Bureau of Atlanta.
Soumaya appeared on NPR, BBC, CNN, CNN International, Al Jazeera and local TV. Soumaya's essay was included in a book "Be the Change". In addition, she has been interviewed and quoted in many newspaper articles.
Bobbi Kornblit, author, journalist and educator, is a professional writer who appreciates the fine points of the English language. Utilizing her experience and knowledge, this grammar expert has created a course that presents the latest usage trends and serves as a refresher for those who need to sharpen their communication skills.
Her intensive, one-day grammar class was added to the Emory Corporate Learning Programs roster in 2006. She has conducted workshops for various corporate clients with high levels of satisfaction.
Bobbi's course is geared for people who produce written documents in the workplace—from short emails to complex reports. The principles of grammar are presented in an interactive session with a workbook that can also serve as a handy reference guide. Communications directors, attorneys, office managers, and educators are among those who have enhanced their grammar skills with this fast-paced class.
She brings both academic and business excellence to her training sessions. She holds a Master of Arts in Professional Writing degree from the Department of English at Kennesaw State University, graduated summa cum laude with a B.A from The University of Texas at Austin, and is a member of the Phi Kappa Phi Honor Society. In the business arena, she worked for over twenty years as a print production manager for advertising agencies in Los Angeles and Atlanta.
An award-winning writer, Bobbi has created plays, novels, short stories, and poetry. Her short stories have been published in several anthologies, including North Point of View, which was nominated for the Georgia Writer of the Year award.
In her role as a freelance journalist, she covers the arts, food, and travel for local and national publications. She is an active member of the Atlanta Press Club. Bobbi uses relevant, up-to-date examples to show business writers how to communicate with accuracy and style.
Michael G. Martin, PMP, is President of the M2 Consulting Group, Ltd. and is an internationally recognized consultant, speaker, trainer, and author with more than 18 years of program and project management experience in the information technology and construction industries.
During his career he has been instrumental in helping organizations, in both the public and private sectors, achieve excellence in program and project management worldwide.
A certified project management professional, Michael is a frequent speaker to professional organizations, companies, and universities and has been published extensively on the subject, including his debut book, Delivering Project Excellence with the Statement of Work. He is also a contributing author on the book titled, Field Guide to Project Management, which was edited by Dr. David Cleland.
He has held numerous positions within the Project Management Institute (PMI®) including past President and Chair of the Atlanta Chapter, PMP exam development committee member, and member of the PMI® Research Membership Advisory Group. Michael holds an MBA from the University of North Florida and a BS in Civil Engineering from West Virginia Tech.
Claudia McCue is the author of Fearless Flash: Use Adobe® InDesign® CS5 and the Tools You Already Know to Create Engaging Web Documents (Adobe Press, 2010) and Real World Print Production with Adobe Creative Suite Applications (Peachpit Press, 2009), which is used as a reference text in many college-level graphic arts programs. She is the primary author of Adobe's Creative Suite 4 Printing Guide (soon to be Creative Suite 5). She is also a contributor Real World Quark XPress 7 by David Blatner and Professional Design Techniques with Adobe Creative Suite 3 by Scott Citron. She is a former contributor to Adobe's InDesign certification tests. Since 2002 her wit and humor have entertained thousands at seminars and conferences across the country, including the HOW Design conference and the InDesign Conference, and she is a frequent speaker at Adobe-sponsored events for Print Service Providers. Claudia has more than 20 years of experience as a real-world, working graphic arts production professional in print, packaging, prepress, photo retouching, and layout. Her practical experience and approachable manner have made her a favorite with audiences across the country. Her expertise and up-to-date knowledge of current Mac and PC graphics software have made it possible for thousands to work smarter, work less, and get better results. Claudia is an Adobe Certified Instructor for Photoshop, Acrobat, Illustrator, and InDesign. Since early 2009, she has taught InDesign, Acrobat, and Illustrator classes at Emory University's Center for Lifelong Learning. Read her blog at www.claudiamccue.com.
Esther E. Mveng is an Operational Excellence Director for Assurant and a Certified Lean/ Six Sigma Master Black Belt. Process and Quality Improvements have become the primary focus of her career. She has over 20 years of experience in Management Consulting, Service and Manufacturing Industries such as Bombardier Aerospace, AIT Group Consulting, Wells Fargo and Assurant Special Property.
Prior to her involvement in Process Management, Lean & Six Sigma programs, Esther functioned as a Design/Test Engineer in the Experimental and Ground Test and Flight Test Departments for Bombardier Aerospace. This included travel and partnerships all over the US and International Countries such as France (Europe), Montreal and Ottawa, Canada. She applied process improvement methodologies such as Six Sigma to several cross functional projects within the Engineering groups and was responsible for the mentoring and coaching of Black Belts and Green Belts.
Esther was also instrumental in developing and designing a Six Sigma curriculum as well as training in Black Belt, Green Belt, Tools, Champion Training and Lean Training for Assurant. Within these positions, she developed critical analytical, leadership and interpersonal skills and earned a solid background in the deployment of Six Sigma methodologies in several departments requiring process improvements or redesign.
Esther received her Bachelor's in Mechanical Engineering/Aerospace from the University of Montreal (Ecole Polytechnique de Montreal) and her Masters in Business Administration from the University of Phoenix. She is also fluently bilingual in French and English.
Michael Snodgrass has been providing certified computer training for more than ten years. He began his training career with CompUSA teaching Microsoft Office applications, and over time expanded his skills into the realm of graphic design.
Michael holds expert certifications in Adobe Acrobat, Adobe Dreamweaver, Adobe Flash, Adobe PhotoShop, Adobe InDesign, as well as Microsoft Office and the CompTIA Certified Technical Trainer (CTT+) certification. He is also recognized by Adobe as an Adobe Certified Instructor (ACI) and as an Adobe Certified Web Specialist.
Michael also has extensive experience training both corporate and individual clients on a number of other software titles, including Adobe Illustrator, ColdFusion, Apple Macintosh, Web Design using CSS, Print Design, and Section 508 compliance.
Some of the clients that Michael has worked with over the past decade include CompUSA, The Birmingham News, The Atlanta Journal Constitution, Pike Nurseries, Electrolux, Alabama Industrial Development Training (AIDT), Pulte Homes, Verizon Wireless, Nordson Corporation, Medical College of Georgia, Kelleher and Associates, and the City of Atlanta. Some of these training sessions include helping the Atlanta Journal Constitution and the Birmingham News in their migration from QuarkXPress to Adobe InDesign.
In addition to extensive experience creating and delivering custom training classes, Michael has also worked as a freelance Web Designer for the past several years and brings a world of practical knowledge and experience into every classroom environment.
Michael graduated Summa Cum Laude from American Intercontinental University with a Bachelor of Fine Arts, specializing in Digital Communication. He also is an avid bass player and has over 20 years of experience playing music in clubs all around the Southeast.
Alex has been teaching in different capacities his entire career. He possesses extensive experience in IT, including six years of corporate individual and group training.
Alex excels at explaining complex computer terminology in layman’s terms and assisting students with the application of technology to enhance efficiency and effectiveness in the workplace.
He is a transplanted New Yorker who has come to love living in Atlanta. While in New York he worked in IT and project management for companies like Chase, JP Morgan, Deutsche Bank North America and the Rockefeller Foundation.
Since leaving the corporate world, Alex has been an independent contract trainer and has trained at Pfizer, Solvay Pharmaceuticals, JP Morgan Chase and J. Walter Thompson Advertising. Alex has a BS in Computer Science with a minor in Business from St. John's University.
Debbie Woodham is the principal of The Woodham Group, Inc. Established in 1995, The Woodham Group specializes in performance-based instructional design, training facilitation, accelerated learning techniques, and train-the-trainer programs. Ms. Woodham works with organizations nationwide to deliver customized training to professionals at all skill levels from support staff to executive management. Industries of focus include telecommunications, pulp and paper, pharmaceutical/medical, utilities, furniture, education, transportation, manufacturing, engineering, academic institutions, and government agencies. The Woodham Group designs and delivers training that is dynamic, interactive, and geared toward diverse audiences.
Ms. Woodham's background and education includes more than 20 years of experience in marketing, consultation, instructional design and training. She maintains the certifications of Criterion-Referenced Instruction (CRI), Instructional Module Development (IMD), Master of Instructor-Led Training (MILT), Accelerated Learning Techniques, and Distributor of instrumental learning tools through Inscape Publishing.
Ms. Woodham previously served as one of the top ten trainers for GlaxoWellcome Pharmaceutical's Healthcare Education Division providing communication workshops across the country, and received the "Star Instructor" award from Kennesaw State University's Learning Center indicating her consistent standard of performance.
Rita is founder and president of INTERGLOBE Cross-Cultural Business Services, Inc. She designs and conducts cross-cultural awareness programs and team building workshops, pre-departure orientations, repatriation programs and cultural business briefings for countries and regions in Europe, Latin America and Asia.
A native-born German with living and working experiences in the UK, Spain and Luxembourg, Rita now resides in the Southern United States. She is fluent in German, English and Spanish and delivers training programs in all three languages, both in the U.S. and in Europe.
She has recently facilitated bicultural team building programs at telecommunications and pharmaceutical companies, global business skills training at a semiconductor consortium and business briefings on US-German cultural differences in the automobile and pharmaceutical industries in the US and in Germany.
Rita holds a Master's degree in Applied Linguistics from Mainz University in Germany and successfully completed four intercultural training programs at the Summer Institute for Intercultural Training in Portland, Oregon. She has presented at intercultural and industry-specific conferences worldwide and is a frequent speaker on intercultural topics. She was a founding member of the US-chapter of the Society for Intercultural Training, Education and Research (SIETAR USA)and currently holds the position of Advisory Board Member within the association.